PRIVACY POLICY


General Information

Providing your personal data is neither legally nor contractually required, unless explicitly stated in this Privacy Policy. You are not obliged to provide your data; however, non-provision in certain cases may prevent full use of our services. "Personal data" refers to any information relating to an identified or identifiable natural person.


Server Logfiles

You can visit our website without providing any personal information. When you access our website, usage data is automatically transmitted by your internet browser and stored in log files (so-called server logfiles). This data includes, but is not limited to:

  • Name of the accessed page

  • Date and time of access

  • IP address (anonymized)

  • Data volume transmitted

  • Requesting provider

The processing of this data is based on Art. 6 (1) (f) GDPR, for our legitimate interest in the technical provision and optimization of our website.


Contacting Us

Responsible Entity
NOX Cycles Austria GmbH
Gewerbegebiet Süd 3, 6262 Schlitters, Austria
Phone: +43 5288 21102 0
Email: info@noxcycles.com

Initiative Contact via Email
If you contact us via email, we process your personal data (name, email address, message content) to address your inquiry. Depending on the purpose of the contact, processing occurs according to Art. 6 (1) (b) GDPR (pre-contractual measures) or Art. 6 (1) (f) GDPR (legitimate interest in customer service and communication). You have the right to object to this processing at any time.

Using the Contact Form
Using our contact form requires providing personal data (name, email address, message). Processing is also done according to Art. 6 (1) (b) or (f) GDPR. Your data will be deleted after your inquiry is processed, unless legal retention requirements apply.


Customer Account & Orders

Customer Account

When registering a customer account, we process your personal data for order processing and user convenience. Processing occurs based on your consent (Art. 6 (1) (a) GDPR). You can withdraw your consent at any time.

Order Processing
To process your orders, we process personal data in accordance with Art. 6 (1) (b) GDPR. Data is shared with third parties (e.g., shipping providers, payment service providers) only to the necessary extent.


Advertising & Newsletter

Using Email Address for Newsletter
With your explicit consent, we send newsletters according to Art. 6 (1) (a) GDPR. You can revoke this consent at any time. You can withdraw consent here:

Direct Advertising
After purchasing our products, your email address may be used for direct marketing of similar products, unless you object. Processing occurs based on Art. 6 (1) (f) GDPR. You may object at any time.

Newsletter Distribution with Brevo
We use Brevo as a newsletter service provider. Your personal data is transferred to Brevo and processed in accordance with GDPR. For more information, visit Brevo Privacy Policy.

Cookies & Tracking
We use cookies and tracking technologies to analyze the use of our website and optimize our services.

Necessary Cookies
These cookies are essential for the operation of the website and are used according to Art. 6 (1) (f) GDPR.

Statistics & Marketing Cookies
With your consent, we use cookies to enhance our services and for personalized advertising. This processing occurs according to Art. 6 (1) (a) GDPR.

Cookie Management
You can control or disable cookies in your browser settings. The website can also be used without non-essential cookies.

Ad Tracking with Meta Pixel (Facebook & Instagram)
We use the Meta Pixel for personalized advertising and conversion measurement. Processing occurs based on your consent according to Art. 6 (1) (a) GDPR. For Meta's privacy information, visit Meta Privacy.

Google Analytics
Our website uses Google Analytics for statistical analysis. Processing occurs with your consent according to Art. 6 (1) (a) GDPR. More information: Google Privacy Policy.


Third-Party Integrations

Google Maps & YouTube
We use Google Maps and YouTube for map and video display. Personal data is transferred to Google. For privacy information, visit Google Privacy.

Friendly Captcha
We use Friendly Captcha to protect our forms from spam and abuse. Your IP address is processed anonymized. Processing occurs based on Art. 6 (1) (f) GDPR, for our legitimate interest in protecting the website from automated attacks. More information: Friendly Captcha Privacy.

Rights of Data Subjects
You have the following rights under GDPR:

  • Right to access stored data (Art. 15 GDPR)

  • Right to correct inaccurate data (Art. 16 GDPR)

  • Right to delete personal data (Art. 17 GDPR)

  • Right to restrict processing (Art. 18 GDPR)

  • Right to notification (Art. 19 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object to certain processing activities (Art. 21 GDPR)

  • Right to automated decisions in individual cases (profiling) (Art. 22 GDPR)

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Supervisory Authority:
Austrian Data Protection Authority:
Barichgasse 40-42
1030 Vienna
Website

Other data protection authorities in EU member states can be found here.

Data Retention Period
We process your personal data for the duration of our business relationship, including contract initiation and execution. We are subject to various retention and documentation obligations from the Business Code (UGB) or other legal periods. The retention period is also determined by legal limitation periods, which are typically 3, 10, or up to 30 years.

Collected Data

  • First and last name

  • Address

  • Email address

  • Phone number

For business customers additionally:

  • Company name

  • VAT ID (optional)

Last Update: 20.02.2025